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Support

Nina — Bedtime Stories

Frequently Asked Questions

How do I subscribe to Premium?

Tap any story you'd like to unlock. If it's a premium story, the paywall will appear. Choose a plan (Monthly, Annual, or Family) and confirm the purchase with Face ID / Touch ID.

How do I cancel my subscription?

Subscriptions are managed through your Apple ID. To cancel:

• Open Settings on your iPhone/iPad
• Tap your name at the top
• Tap Subscriptions
• Find Nina — Bedtime Stories and tap Cancel Subscription

How do I restore my purchases?

Open the paywall in the app and tap Restore in the footer. Your active subscription will be restored automatically.

Why can't I access all stories?

Some stories require a Premium subscription. Free users can access a limited selection. Upgrade to Premium to unlock the full library.

The audio is not playing

Make sure your device is not in Silent Mode (check the switch on the side of your iPhone). Also check that the volume is turned up. If the issue persists, try closing and reopening the app.

Can I share my subscription with family?

Yes! Choose the Family Plan to share Premium access with up to 5 family members via iCloud Family Sharing.

Is my child's data safe?

Yes. We do not collect any personal information from children. See our Privacy Policy for details.